Information Quality and Security Policy
Integrated Management System for Service Excellence
FBITech S.r.l.’s strategic objective is to support companies in their journey to digitalization and optimization of IT resources, ensuring security, efficiency, and scalability. Through its server farm in Brescia, FBITech offers innovative internet services designed to improve its customers’ business continuity. By strengthening a customer-oriented approach, FBITech positions itself as a reliable technology partner, capable of transforming IT into a strategic opportunity rather than a critical issue. The company identifies customer needs and offers customized, secure, and efficient solutions, allowing them to focus on their core business. To ensure service excellence and information protection, FBITech has adopted an Integrated Management System compliant with ISO 9001 and ISO/IEC 27001 standards, based on a process-based approach, continuous improvement, and risk and opportunity assessments.
General Objectives
Offer reliable, secure, and ever-evolving ICT services.
Consistently meet the requirements and expectations of customers and stakeholders.
Promote a constructive, collaborative, and continuous improvement-oriented organizational culture.
Investing in the skills and empowerment of human resources.
Monitor process quality and customer satisfaction.
Information security
FBITech recognizes data protection and secure information management as a core element of its business. The objectives of its Information Security Management System (ISMS) include:
Ensure the confidentiality, integrity, availability, authenticity, control, and privacy of the information managed.
Ensure secure and authorized access to data and systems.
Maintain a secure physical and technological infrastructure.
Effectively prevent and manage cyber anomalies, incidents, and risks.
Effectively prevent and manage cyber anomalies, incidents, and risks.
Management commitments
The Management of FBITech is committed to:
- Definire e riesaminare periodicamente gli obiettivi per la qualità e la sicurezza.
- Provide the resources necessary for the implementation of the Integrated Management System.
- Communicate the importance of ISO compliance and support affected personnel.
- Ensure compliance with laws, regulations and contractual obligations.
- Promote safety and quality awareness at all levels of the organization.
- Adopt appropriate measures in response to changes in context, new threats or regulatory developments.
